We respect your privacy and are committed to protecting it. This privacy statement explains our policies and practices regarding online customer information. It is through this disclosure that we intend to provide you with a level of comfort and confidence in how we collect, use, and safeguard personal and other information we collect or that you provide through this website, and how you can contact us if you have any questions or concerns. It is our sincere hope that by explaining our data handling practices we will develop a trusting and long-lasting relationship with you. By using the site, you agree to the terms of this privacy statement.
This Privacy Statement applies to www.fordracingparts.com and www.performanceparts.ford.com (collectively referenced herein as “fordracingparts.com”). fordracingparts.com is owned by Ford Motor Company, Ford Racing Performance Group, 15021 Commerce Drive South, Rotunda Court II Suite 200 Dearborn, MI 48120-1238.
The business purpose of this website is to provide Ford Racing performance parts enthusiasts information on performance parts including technical information, and human-interest stories of people who use and install Ford Racing performance parts. The website also provides registration for the Contingency Award program, a ProCal Tool, and allows warehouse distributors to place orders for performance parts and to obtain information on those orders.
Our primary goal in collecting personal information or business contact information from you when you visit fordracingparts.com is to provide you the functionality and services that you need to have a meaningful and customized experience while using the site features. Personal data includes information that is particular to you such as name, street address, telephone number, and email address. Business contact information includes business name, address, phone and email address. While much of this website is viewable without providing personal or business contact information, it offers three different programs that require registration and login to participate: the Contingency Award program, the ProCal Tool purchase program, and a program for warehouse distributors. Visitors will be unable to receive our Newsletter unless they provide their personal or business email address.
When you visit fordracingparts.com we will not collect any personal information about you unless you provide it to us voluntarily. If you opt not to provide us with personal information you can still access our website, however you may be unable to log-in to various portions of the website, participate in the contingency Award program, purchase a ProCal Tool, or request monthly updates from Ford Racing Parts.
This site may use session and persistent “cookies” to collect personally identifiable information. An explanation for each of these items and how they work is included in Section 7 – Methods Used to Collect Information.
Initially, an assigned administrator at a warehouse distributor must contact Ford Racing Parts to obtain login credentials to use this website. Administrators can then enter other individuals at the warehouse distributor into the system to whom they delegate responsibilities. When you log in, we need to collect additional business contact information in order to verify user identity. After you have signed in, we will not collect any additional business contact information about you unless you provide it to us voluntarily. If you opt not to provide us with business contact you can still access our website, however you may be unable to order Ford Performance Racing Parts online or obtain online information regarding those orders.
This site may use session and persistent “cookies” to collect business contact information. An explanation for each of these items and how they work is included in Section 7 – Methods Used to Collect Information.
Email addresses collected at the point of the Share-with-a-Friend email tools, including those on our Newsletter, will be used solely for the purpose of forwarding to your intended recipient.
Personally identifiable and business contact information collected on fordracingparts.com may be used to:
fordracingparts.com collects other information, non-personally identifiable information from site visitors. This means that we do not track these items on an individual basis that identifies the site visitor, but rather gather and collect this information on an aggregate [or anonymous] basis that includes all site visitors. Non-personal information includes tracking the site pages that are visited or the amount of time spent on our site.
Our primary goal in collecting aggregate information from you is to be able to perform site metrics that allow us to improve the functionality of the website. We need to collect aggregate information in order to track page visits and peak site usage times, and to perform site clickthrough analysis and site layout re-design.
We may use session and persistent “cookies,” session logs, spot light ads/web beacons/GIF/pixel tags, banner ads or links, third-party advertising networks that serve ads, and third-party click tracking analytics tools (such as DART, Omniture tags, DoubleClick, Google Analytics, and WebTrends) to collect aggregate or other non-personally identifiable information about site visitors. An explanation for each of these items and how they work is included in Section 7 - Methods Used to Collect Information.
Non-Personally identifiable information collected on fordracingparts.com may be used to:
fordracingparts.com utilizes non-personal data for the purpose of performing analytics on the users’ experience while visiting this site. This analysis:
A “cookie” is a small text file that helps us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our websites. They also allow us to tailor a website or advertisement to better match your interests and preferences. There are a couple different types of cookies.
A “session” cookie is stored only in your computer’s working memory (RAM) and only lasts for your browsing session. When you close all your browser’s windows, or when you shut down your computer, the session cookie disappears forever.
A “persistent” cookie is stored on your computer’s hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, or c) you manually remove them. Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some site functions or features.
This site may use a third-party click tracking analytics tool (such as DART, Omniture tags, DoubleClick, Google Analytics, and WebTrends) to capture clickthrough statistics.
fordracingparts.com may use spot light ads/web beacons/GIF/pixel tags which are site instrumentation tools that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. Emails or electronic newsletters we send may use tools (e.g., pixel tags or web beacons) to gather email metrics and information to improve the reader’s experience such as how many of the emails are opened, if they were printed or forwarded, and the type of device (e.g., mobile or PC) from which they were opened. In general, any electronic image viewed as part of a webpage, including an ad banner, can act as a web beacon
When you visit our website the server housing the pages automatically generates a “session log.” We use session logs to help us determine how people travel through our site. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we’re providing is being used. The only data gathered is the Internet Protocol (IP) address from which you came (which contains no personal or business contact information), the website that referred you, the pages you visited and the date and time of those visits.
If you visit this site with an open ID, you may integrate with third-party social media sites, and fordracingparts.com may track on an aggregate level the number of visits to this site with an open ID, the number of items “liked” on this site, or items on this site that you choose to share with a third-party social media site.
Online Advertising: Ford may contract with vendors to place advertisements on non-Ford websites. When you visit a non-Ford website, these vendors may target Ford advertisements to you based on information about your previous online activity that the vendor has collected using web tracking tools (e.g., cookies and web beacons). Additionally, Ford advertisements may contain web tracking tools such as cookies and web beacons to collect information on the effectiveness of the advertisements and to deliver future targeted advertisements and other messages to you. These web tracking tools collect information such as IP address, the page visited, and time of day.
fordracingparts.com does not share, sell, or rent personal or business contact information with independent companies for their own use without providing you a choice.
Personal or business contact information that you provide to us in the course of using our site features or requesting a product or service through this website may be gathered and stored in one or more of our corporate databases, and for those in the U.S., may be used for purposes of contacting you for things like promotional offers, marketing programs, or other communications from this website or other Ford Motor Company programs and services.
We may share personal or business contact information that we collect about you with other companies within the Ford Motor Company family of companies or subsidiaries. Our “family of companies” is the group of companies related to us by common control or ownership. We share information within this “family” as a normal part of conducting business and offering products and services to our customers.
For those in the U.S., personal or business contact information that you provide to fordracingparts.com may be shared with our authorized dealers. This is necessary in order to honor your request for a price quote on a vehicle or in order to provide a dealer with information for purposes of contacting you in their regular course of business. The dealer is not restricted by fordracingparts.com in their use of your data.
Vendors, contractors or partners of fordracingparts.com who have access to your personal or business contact information in connection with providing services for fordracingparts.com are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for fordracingparts.com.
Site metrics for fordracingparts.com may be shared with other Ford Motor Company websites or subsidiaries or affiliates. The information shared will be aggregate data and will not include any of your personal or business contact information.
fordracingparts.com will disclose your personal or business contact information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ford Motor Company or the site; (b) protect and defend the rights or property of Ford Motor Company and this site; or, (c) act under exigent circumstances to protect the personal safety of users of Ford Motor Company, its websites, or the public.
9.3 To correct or update your personal or business contact information, log-in to the website and access your profile information to update your information. For password resets, contact the Techline at 1-800-367-3788 between 8 am and 5 pm, Monday through Friday.
9.3 To correct or update your personal or business contact information, you may contact us at Ford Racing Performance Group, 15021 Commerce Drive South, Rotunda Court II Suite 200 Dearborn, MI 48120-1238. Please provide your name address on record and the information you would like corrected. fordracingparts.com will use reasonable efforts to correct any factual inaccuracies in your information.
The scope of access available for this request is for information stored in the database that holds the data for fordracingparts.com. Any personal or business contact information that has been collected from you on other Company websites will not be accessible or changeable through the processing of this request.
Safeguarding information of visitors to our website is important to us. We use systems, policies and procedures to maintain accuracy of information and to protect information from loss, misuse or alteration.
When you send personal or business contact information, such as email address or telephone numbers, to fordracingparts.com we use “Secure Socket Layers” or SSL to protect your data. SSL is encryption technology that helps safeguard your personal or business contact information against misuse by unauthorized individuals.
Vendors, contractors or partners of fordracingparts.com who have access to your personal or business contact information in connection with providing services for fordracingparts.com are required to keep the information confidential.
Vendors are not permitted to use this information for any other purpose than to carry out the services they are performing for fordracingparts.com.
By visiting this site and by providing your personally identifiable and business contact information to us, you understand and consent to the collection, use, processing, transfer, and disclosure of your personally identifiable, business contact and non-personally identifiable information globally --- including to the United States – in accordance with this Privacy Statement. Therefore, by visiting this site and by providing such information, you consent to the transfer of such information across country borders, and to the use, processing, and disclosure of such information in global locations. Your consent shall be deemed to include your consent to transfer of the personally identifiable, business contact, or non-personally identifiable information to locations that may have different levels of privacy protection than in your own country.
fordracingparts.com provides links to other websites. We encourage you to review the privacy statements of all sites that you visit, including those whose links are provided so that you can understand how those sites collect, use and share your information. fordracingparts.com is not responsible for the privacy statements, content or data handling practices on other websites.
fordracingparts.com does not knowingly intend to collect personal information from children under 13 years of age.
If a child has provided us with personal information a parent or guardian of that child may contact us at the mailing address listed in section 14 if they want this information deleted from our records. We will then make reasonable efforts to delete the child’s information from the database that stores information for fordracingparts.com.
If you have any questions, comments or concerns about this online privacy statement for fordracingparts.com, fordracingparts.com privacy practices, or have any questions regarding the contents of this website please contact us at Ford Racing Performance Group, 15021 Commerce Drive South, Rotunda Court II Suite 200 Dearborn, MI 48120-1238.
fordracingparts.com is committed to working with consumers to obtain a fair and rapid resolution of any complaints or disputes about privacy and the handling of your data. fordracingparts.com will be happy to respond to your questions and comments.
Occasionally we may update the privacy statement for fordracingparts.com in order to reflect any changes to the website or our privacy practices. If we update this statement, the new statement will be posted to the website ten (10) days prior to the changes taking effect.
The effective date of this privacy statement is 8/4/2011